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Neither Fight Nor Flight: Resolving Conflicts Constructively Conflict can tear a team apart, so it is crucial that problems be resolved before they take over a group. idXready™ 2.0: Conflict Management: A DiSC®-Based Approach is a straightforward program that helps people develop the understanding and self-awareness necessary to resolve interpersonal conflict. In addition to helping people learn how to work through conflict on an individual basis, the program offers a strong foundation for resolving issues within an entire team. The program builds important skills that are necessary for effective communication and teamwork.
LEARNING OBJECTIVES In idXready™ 2.0: Conflict Management: A DiSC®-Based Approach, participants will: - Recognize unique preferences and behaviors when working on a team
- Learn what their behaviors may look like when under stress and in conflict
- Learn a model for understanding how people of diverse styles react differently to conflict
- Understand how their own and others’ behaviors may be interpreted in different ways
- Discover a non-threatening way to communicate preferences and discuss differences
- Create action plans for dealing with conflict situations by exploring effective methods for coping with conflict in the workplace
PROGRAM LENGTH Five 50-minute modules. Breaks are not included in this time. LEARNING MODEL USED DiSC® SYSTEM REQUIREMENTS For Windows - Microsoft Office 2003 with Power Point 2003
- Microsoft Windows 2000 (Service Pack 3 +) or Windows XP (Recommended)
- Adobe Acrobat Reader 7 or higher (free at www.adobe.com)
- Adobe Flash Player 9 or higher (free at www.adobe.com)
- USB Ports (USB 2 recommended)
- 512 MB of memory (Minimum)
For Macs - Mac OS 9 or higher
- PowerPoint 2004
- Adobe Acrobat Reader 7 or higher (free at www.adobe.com)
- Adobe Flash Player 9 or higher (free at www.adobe.com)
Click here to purchase Participant Workbooks for your Conflict Management training. |